Privacy Policy
Effective Date: 4/16/2023
Solstice Home Care ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, or other contact information provided via contact forms, service inquiries, or phone calls.
Health-Related Information: If you provide health details for a loved one when inquiring about care services.
Automatically Collected Information: IP address, browser type, pages visited, time spent on the site, and other analytics data via cookies and third-party tools like Google Analytics.
2. How We Use Your Information
We may use your information to:
Respond to inquiries or service requests
Provide personalized care recommendations
Send service updates, scheduling notifications, or promotional messages
Improve our website and services
Comply with legal and regulatory requirements
We do not sell your personal information.
3. Text Messaging and Communications
By submitting your contact information, you agree to receive automated SMS messages from Solstice Home Care for service-related and promotional purposes. Message frequency may vary. Message and data rates may apply. Consent is not a condition of receiving services. You may opt out at any time by replying STOP, or get help by replying HELP.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and collect usage data. You can manage your cookie preferences through your browser settings.
5. Information Sharing
We do not share your personal information with third parties except:
With service providers who help operate our business (and are contractually obligated to protect your data)
When required by law, court order, or legal process
With your consent
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
Accessing the data we hold about you
Requesting corrections or deletions
Opting out of certain communications
To exercise your rights, contact us at (801) 906-3548
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services indicates your acceptance of any changes.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Solstice Home Care
Dave Brown